Q: How long does it take to get the gift basket?

A: Please allow for up to 2 days for handling and also allow for shipping of the product. If shipping to a hospital or nursing home please make sure the recipient will be there for at least another 7 days.

Q: Can I order a custom gift box of meat or cheese or other items?

A:Sure! Just contact us with your specific request and we will try to accommodate you as much as we can. Please realize that custom orders may take longer to process.Just email us and tell us what you want and we will get back to you.

Q: Is there free shipping if I order a large amount of gift boxes?

A: We are currently giving free shipping for purchases over $200. Enter coupon code freeship in checkout.

Q: Will you be adding new gift basket?
 
A: We are constantly thinking of new ideas for gift boxes. As soon as we have new ones created we will put them on our web site for your to purchase for your loved ones. Also remember that we do custom gift boxes. Just go to the Contact Us page and let us know your thoughts.

Q: I'm a wholesaler who has items that I think would be great for your gift baskets. How should I let you know about them?

A:We are always looking for new products to improve our gift boxes. Just go to the Contact Us page and let us know what you have to offer us.

Q: How do I purchase your gift boxes or gift baskets?

A:Simple press any button that says SHOP NOW or BUY NOW and that will take you right to our store. Shop away!
or press any picture should take you to the shopping page 

Q: Is your web site safe and secure to use?

A: Yes, RB Gift Boxes uses SSL as a means to protect online transactions with our customers. SSL is standard for creating a secure link between a Web server and a browser, thus securing safe passage of sensitive information, such as credit card numbers.

Q: Is my email address safe with your company?

A: Yes, we do not sell or rent any personal info to anyone. It just stays within our company.



Q: Why does the shipment come from a different carrier than what I suggested.

A: Individual gifts and gift baskets are shipped from an associated business from a different state and they use the lowest price shipping that is available. You are already getting a reduction ordering over the shopping cart.


Q: How are flower shipments handled?

A:Shipments for flowers are next day only and is figured into the price.

"Food Allergy Notice: While our suppliers make every effort to ensure that only the ingredients shown are included in your gifts, it is very likely that your gift ingredients may have been processed using equipment that has traces of a variety of nut, fruit, grain or dairy products.  If the recipient or others that might consume the gifts are highly allergic to common food products---for their safety we require that you order one of our non-food gifts."